Privacy Policy Pompa88 – Your Data Fully Protected

Welcome to the Privacy Policy page pompa88. We understand that your personal information is something deeply valuable and sensitive. That is why we have built a privacy policy that is transparent, straightforward, and easy to understand — a far cry from the jargon-heavy legal documents that are often difficult to read.

This Privacy Policy clearly explains how pompa88 collects, uses, stores, and protects your personal data when you use our platform — including the website, mobile app, and all services we offer to Malaysian members. This document applies to all pompa88 users across Malaysia.

Pompa88 takes a "privacy-first" approach across all our technical and operational decisions. This means that whenever we design a new feature or process a user request, privacy protection is always the primary consideration.

Pompa88 only collects data that is strictly necessary to provide you with a quality service. We do not collect excessive or irrelevant information. The following are the categories of data we collect:

Identity & Registration Data:

Financial & Transaction Data:

Usage & Technical Data:

Every piece of data pompa88 collects serves a specific and legitimate purpose. We do not use your data for any purpose not stated in this policy. Below is the complete list of how pompa88 uses your data:

• Identity verification and age eligibility – Verifying that you are aged 18 and above and using a genuine identity, as required by law.
• Processing MYR deposits and withdrawals – Enables financial transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks) to be processed securely and accurately.
• Provision of betting and gaming services – Managing your account, processing your Sports Betting (football, badminton, e-sports), Live Casino, and slots activity on pompa88.
• Fraud prevention and anti-money laundering (AML) – Identifying and blocking fraudulent activity, multi-account usage, and suspicious transactions.
• Service communications – Sending important notifications regarding your account, transactions, pompa88 promotions, and policy updates.
• Platform improvement – Analysing usage patterns on an aggregated basis (without identifying individuals) to improve the pompa88 user experience.
• Legal compliance – Complying with applicable Malaysian legal requirements, including PDPA 2010.

However, there are certain situations where pompa88 may need to share your information with specific parties for legitimate purposes:

• Payment service providers – Payment processing companies such as the FPX gateway and Malaysian e-wallet providers (Touch 'n Go, GrabPay) require partial transaction information in order to process your payments.
• Game software providers – pompa88's casino and sports gaming technology partners may receive game data necessary for platform operations.
• Legal authority – pompa88 will disclose information to Malaysian authorities when required by a court order, warrant, or other lawful legal obligation.
• Terms of use enforcement – In cases of fraud or serious violations, information may be shared with the relevant enforcement authorities.

All third parties who receive pompa88 member data are bound by strict confidentiality agreements and may only use that data for agreed-upon purposes.

Pompa88 continuously invests in advanced cybersecurity infrastructure to protect the personal data of all Malaysian members. Data protection at pompa88 is not just a promise — it is a genuine, ongoing technical investment.

While we take all reasonable security measures, no system is 100% immune to cyber threats. In the event of a data breach involving your personal information, pompa88 is committed to notifying you in a timely manner and taking immediate steps to contain any damage.

Pompa88 uses cookies and similar technologies to enhance user experience, analyse platform usage patterns, and maintain account security. Cookies are small text files stored in your browser when you visit pompa88.

• Essential Cookies (Required) – Required for core platform functions such as login, session management, and security. Cannot be disabled without affecting pompa88's functionality.
• Performance Cookies – Helping us understand how users interact with pompa88 through aggregated data without identifying individuals. Used to improve platform speed and usability.
• Preference Cookies – Remembering your preferences such as language, display theme, and other settings so you don't have to reconfigure them each time you log in to pompa88.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal data held by pompa88. We respect and facilitate the exercise of all these rights:

To exercise any of the above rights, please contact the pompa88 privacy team by email at support@pompa88.ws. We will process your request within 14 business days. No fees are charged for reasonable requests.

Pompa88 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. We do not keep data longer than needed.

• Active account data – Retained for as long as your pompa88 account remains active
• Financial transaction records – Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
• Security logs – Retained for 12 months for fraud detection purposes
• Closed account data – Core data is retained for 5 years after account closure for legal compliance
• Customer communication data – Retained for 2 years for customer service purposes

Pompa88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, Malaysian law, or industry best practices. Any changes will take effect immediately upon being posted on this page.

We encourage you to review pompa88's Privacy Policy page periodically. The "last updated" date at the top of this page indicates when any changes were last made.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how pompa88 handles your personal data, don't hesitate to reach out. We take every privacy inquiry seriously and will respond within a reasonable timeframe.